1.1. Check the vehicles according to Vehicle Inspection Checklist and procedures and hand over to Dispatch Controller– Actual Form Number. 
1.2. Report irregularities to Dispatch Controller/ (In Northern, Vaal, FS/NC, EC and Mpumalanga Zones 
report irregularities to the Head of Inventory or Inventory shift Supervisor) before vehicle leaves premises.
1.3. Receive Trip Instruction Sheets Form and sign upon receipt.
1.4. Ensure that name tags are collected and worn at all times.
1.5. Collect products to be transported when appropriate with the Delivery Sheet and ensure that Blood 
Products are handled with care and secured in the loading haul.
1.6. Leave copy of delivery with Dispatch Controller (Head of Inventory/ Inventory shift supervisor in Northern, Vaal, FS/NC, EC and Mpumalanga Zones)
1.7. Complete the Trip Sheet and specifically add odometer readings and complete the log book.
1.8. Ensure fuel level is adequate for the trip, if fuel not adequate obtain fuel card for filling of vehicle.
1.9. When refuelling the driver should check that the odometer reading on the fuel slip is correct.

 

2.1 Complete the Trip Sheet.
2.2 Adhere to delivery time lines and instructions on the trip sheet and report deviations on trip sheet and contact Dispatch Controller and take suggested actions.
2.3 Driving needs to be undertaken according to the SANBS Rules and Regulations and also in accordance with the National Road Traffic Act.
2.4 Collection and delivery of goods to and from the different destinations and ensure that the recipient acknowledges receipt by signing the trip sheet and delivery note.
2.5 Driver to deal with recipient in a professional and friendly manner.
2.6 Promote the image of SANBS at all times.
2.7 Completion of trip sheet and hand goods and trip sheet to Dispatch Controller. 
2.8 Collect Vehicle Inspection Checklist from Dispatch Controller and undertake closing Vehicle Inspection with Dispatch Controller.
2.9 Hand over goods to recipient with delivery note.
2.10 Hand over the Trip Sheet and keys to the Dispatch Controller.
2.11 No unauthorised goods or deviations from routes are allowed without the consent of the SANBS Dispatch Controller.
2.12 Complete Log Book after each trip.

 

3.1. Confirm information for passengers to be collected and delivered from Dispatch Controller and collect a copy of the request for Transport form and confirm information contained therein.
3.2. Prior to collecting International passengers from International Terminal driver needs to collect petty cash for parking fees from Dispatch Controller.
3.3. Drive to destination.
3.4. Driver to display SANBS Welcome Board with all airport passenger collections.
3.5. Welcome passengers in a friendly and professional manner to the awaiting SANBS vehicle.
3.6. Promote the image of SANBS at all times.
3.7. Arrive at destination and enquire about whether passenger is familiar with venue to be visited, if not escort the passengers to reception.
3.8. Request the Completed Customer Service Assessment Form.
3.9. No unauthorised passengers must be transported in company vehicles.
3.10. Complete Log Book after the scheduled trip and route

 

4.1 Perform ad hoc duties as and when required.
4.2 Answer the incoming calls to the transport department in a professional manner and take and relay messages to Dispatch Controller.
4.3 Cleaning of vehicles.
4.4 Report accidents/ incidents within the hour to the Dispatch Controller and the Police and obtain a case number.
4.5 The duties below only apply to the Technical drivers in the Zones.
4.5.1 Perform any preparation duties for clinics in the absence of general assistant (This duty is only 
for Technical Drivers in the Zones).
4.5.2 Unpack hamper from blood banks in the absence of the General Assistant (This duty is only for Technical Drivers in the Zones).