KEY PERFORMANCE AREAS (KPAS)

 

 KPA 1: Clinical Oversight of SANBS Laboratories 
1.1. Be responsible for managing, maintaining and improving the clinical laboratory and related service products.
1.2. Ensure compliance with legislative requirements and maintain quality standards in line with the national and international standard for clinical laboratories.
1.3. Oversee Heads of Labs of Clinical Laboratories in all clinical reporting and testing decisions 
1.4. Be responsible for ensuring that patient results and reports are clinically relevant 
1.5. Maintain quality management accreditation of the laboratories including local and international accreditations.
1.6. Propose potential projects, obtain approval, implement and monitor the effectiveness thereof. Ensure that a change management process is followed when new tests and/or services are introduced
1.7. Play an active role in business planning of the clinical laboratories
1.8. Ensure up to date validated testing methods and platforms are used in clinical laboratories and that reporting is relevant to our patient population 

KPA 2: Strategic Business Planning & Implementation relating to the Cellular Therapy Laboratories  
2.1. Develop a business plan for the laboratories aligned with the SANBS Mission and Vision, with supporting budget and resource requirements.
2.2. Be responsible for strategic planning for expansion of services.
2.3. Initiate and motivate process cost effectiveness as per business plan.
2.4. Complete departmental scorecard in line with the cellular therapies business plans and monitor progress and take corrective action where required.
2.5. Oversee costing of tests to ensure business sustainability.

KPA 3: Quality Assurance and Compliance to Standards of Practice, Policies, Procedures and Protocols
3.1. Implement and maintain national and international accreditation standards in laboratories including SANAS, JACIE (Cellular Therapy), EFI (HLA testing).
3.2. Ensure laboratories managed adhere to best regulatory practice in the absence of national regulation. 
3.3. Benchmark best practice and propose standard updates to Lead Consultant: Pathology.
3.4. Develop standards of practice for all laboratory services.
3.5. Ensure validation protocols are scientifically sound and aligned to international guidelines.
3.6. Ensure that testing is accurate, reliable, reproducible and authorised within the appropriate ISO standard.
3.7. Have an awareness regarding Cybersecurity and laboratory data integrity.
3.8. Ensure business continuity plans are in place and validated. 
3.9. Ensure IPC guidelines are upheld and regularly audited.

 

KPA 4: Education and training
4.1. Strategically contribute to the national training of registrars and fellows (clinical haematology, paediatric haematology, oncology) in the fields of transfusion medicine, molecular testing and cellular therapy.
4.2. Actively contribute to ensuring that SANBS is considered the centre of excellence in the field of transfusion medicine in South Africa and Africa by: training of doctors, presenting research, education of medical professionals.
4.3. Report on and interact with healthcare providers where required.
4.4. Establish close working relationships with healthcare providers by providing them with expert recommendations in line with testing and transfusion requirements.
4.5. Educate doctors nationally on immunological testing, cellular therapy and indications for molecular testing.
4.6. Be responsible for clinical decision making where deviations from protocol are required.

KPA 5: Customer and Stakeholder Relationship Building
5.1. Map and identify key stakeholders in the clinical laboratories’ environments.
5.2. Implement collaboration with all laboratories within SANBS to build a cross-functional cohesive laboratory expertise and ensure integrated testing and reporting.
5.3. Establish a key stakeholder relations schedule (incl. suppliers) to benefit the laboratories’ operations and efficiencies. build and maintain key stakeholder relations.
5.4. Represent SANBS in consortiums for the establishment of new tests and services.
5.5. Leverage Information Technology in line with the SANBS digitalisation strategy.

KPA 6: Aligned people Management KPIs
6.1. Create development plans for staff. Conduct performance management and monitor performance on on-going basis through mentoring, coaching, and reviews.
6.2. Advise and mentor individual team members in the department including head of labs.
6.3. Effectively communicate any changes to strategy, values, SOPs, policy, to team and clarify any misunderstandings.
6.4. Strategic contribution to the specialist clinician rotation program in transfusion medicine 
6.5. Mentoring and coaching of junior pathologists in transfusion medicine and cellular therapies.

 KPA 7: Conduct Research that leads to Innovative Implementation of Solutions
7.1. Participate and contribute to cutting- edge research in the field of Cellular Therapies, immunohaematology and genetics, or other relevant fields
7.2. Maintain personal development plan that leads to continuous development, improvement and expansion on knowledge and skills.
7.3. Represent SANBS in national and international working groups’ activities and presentations.
7.4. Responsible to research and gather information on new improved technology and equipment.