Lead Quality Internal Auditor

Listing reference: sanbs_001292
Listing status: Closed
Apply by: 31 January 2023
Position summary
Industry: Medical, Health & Social Care
Job category: Health, Fitness, Medical and Optometry
Location: South Africa
Contract: Permanent
Business Unit: Constantia Kloof
Remuneration: Market Related
EE position: Yes
Introduction
The successful incumbent will be responsible for managing the quality Internal Audit program by establishing, implementing, monitoring, reviewing and improving the Internal Audit program and identifying the necessary resources. Lead quality audit team in all functions of the business to provide assurance on the effectiveness of the SANBS Quality Management System and monitor compliance to required regulatory standards and requirements. Provide assurance on risk exposures within regulatory and competency expectations. This role requires application to high-level professional proficiency in order to assure the quality exposures or potential exposures. Responsible to set the strategic direction for SANBS SHEQ Internal Audit.
Job description

KPA 1 Financial
1.1 Provide input into the development of the 5year Quality Systems Strategy.
1.2 Compile annual business plan including the objectives, operational plans and CAPEX budget.
1.3 Monitor, investigate and address variances to the OPEX and CAPEX budget and provide monthly report to Quality Audit and Accreditation Manager.
1.4 Continuously monitor operational expenditure and operational trends and recommend measures to ensure continuous improvement and sustainability
1.5 Monitor performance to plan, and where variances occur due to unforeseen circumstances, review business plan and make recommendations for change to senior management.
1.6 Collaborate with the Quality Audit and Accreditation Managerto develop long and short term strategic plans for the department.
1.7 Determine the strategies for Internal Audits to ensure audits will be conducted in a manner that will add continued value to SANBS and the outcome of the audits will be used for continuous improvement.
1.8 Monitor the external environment in which SANBS operates to leverage, explore and optimise alternative national and international audit processes to ensure continuous improvement.
1.9 Ensure that the internal audit initiatives contribute to the attainment of overall objectives and goals for SANBS in order to enhance organisation effectiveness.

KPA 2 Customer and Stakeholder Relationship Building
2.1 Build and maintain collaborative relationships with key stakeholders internally and externally.
2.2 Communicate the importance of the audit system across the organisation.
2.3 Effectively manage conflict between auditor and auditee with regards to audit findings.
2.4 Provide support and assistance to sites with regards to the interpretation of legal compliance requirements.
2.5 Review feedback from auditees to improve the performance of the audit teams.
2.6 Attend and participate in meetings as required and raise issues related to area of responsibility at these meetings.
2.7 Attend quality circle meetings within Zones of responsibility.

KPA 3 Internal Processes
3.1 Translate and extrapolate business and SHEQ internal audit strategies into an integrated and dynamic SHEQ internal audit schedule.
3.2 Review and implement changes to the Internal Auditing Management system.
3.3 Effectively lead and conduct system and compliance audits.
3.4 Plan, manage and execute scheduled and additional audits as and when required.
3.5 Review standards and regulations against the SANBS documentation to identify gaps and improvement opportunities. Make recommendation to the document / system owners on what needs changing to meet the new clauses.
3.6 Provide feedback and agreement on audit findings, non-compliance, potential risks identified to auditees.
3.7 Continuously monitor internal and vendor audit non-conformances from initiation to closure to ensure the Non Conformances are closed off within the assigned timeframe:
3.8 Accurately report to management compliance to legislative frameworks within SANBS as well contractual compliance between SANBS and vendors.
3.9 Effectively participate in continuous improvement practices through the on-going review of process analysis in all work areas and contribution to corrective and preventive action monitoring.
3.10 Conduct preventative and proactive risk assessments, including development of risk assessment action plans. Work with other assurance providers and transfer knowledge to other providers if needed.
3.11 Review of new systems and procedures recommended and evaluate the improvement and reduction of risk.
3.12 Review Internal controls with reference to external audit reports.

KPA 4 Employee Learning and Growth
4.1 Lead and manage audit team for internal and vendor audits.
4.2 Conduct performance management and monitor performance of audit team on an ongoing basis through mentoring and coaching.
4.3 Deal with grievances, conflict and disciplinary issues that may arise during an audit and take appropriate actions in accordance with SANBS Policy.
4.4 Attend meetings and training sessions as required, to remain informed of current field-related developments, to promote knowledge sharing.
4.5 Plan, prepare and host quality audit training conferences for the quality staff, operational staff and the technical assessors to transfer knowledge and skills.
4.6 Track & encourage individual development by identifying learning and development needs & facilitate attendance of relevant programmes.
4.7 Develop successors within audit teams.

KPA 5 Conduct Training and Research that leads to Innovative Implementation of Solutions
5.1 Develop quality training programme for technical assessors.
5.2 Write CPD articles for SANBS for educational and growth purposes.
5.3 Perform cutting edge research in line with best practices for our leadership in the field of Quality.
5.4 Maintain a personal development plan that leads to excellence.
5.5 Engage and participate in national and international working groups’ activities and presentations.

Minimum requirements

Education
  • Technician / Technologist
Experience
  • 3 years in a medical or blood transfusion laboratory
  • 3 years quality systems management experience
  • 3 years auditing experience
Other
  • Computer literacy MS Office
  • SAP
  • Quality Management
  • SANAS
  • ISO
  • HPSCA
  • GMP/GLP
  • Acts and Regulations
  • Risk Management

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