1.1. Participate in the design, development and implementation of systems that will ensure the delivery of high-quality blood products and related services.
1.2. Collaborate with the Lead Consultant Patient Blood Management and Transfusion Medicine (LCPBM & TM) and relevant stakeholders, to develop long term strategic plans for the department, aligned with the SANBS vision and mission.
1.3. Develop and execute, in consultation with LC: PBM&TM, an approved departmental business plan and supporting budget and ensure deadlines are met.
1.4. Monitor budget and expenses for business area and specified projects and ensure targets are met.
1.5. Propose potential projects and initiatives in support of the departmental and divisional strategy, obtain approval, implement and monitor the effectiveness thereof.
1.6. Conduct feasibility studies and customer surveys, monitor trends and make recommendations for continuous business improvements and sustainability.
1.7. Draft, obtain approval, implement and monitor policies, procedures and strategies (as required) to accomplish the Purpose, Vision and Mission of SANBS and external stakeholders. 

KPA 2: Improving integral processes in Transfusion Medicine 

2.1. Ensure compliance with legislative requirements and maintain quality standards in line with the national and international standard for clinical laboratories within area of work.
2.2. Oversee core laboratories in all matters pertaining to reporting and testing decisions that may hold clinical impact to patients / blood safety.
2.3. Maintain quality management accreditation of the laboratories including local and international accreditations.
2.4. Propose potential projects, obtain approval, implement and monitor the effectiveness thereof. Ensure that a change management process is followed when new tests and/or services are introduced.
2.5. Ensure up to date validated testing methods and platforms are used in clinical laboratories and that reporting is relevant to our patient population
2.6. Provide support to cellular therapy and immunohematology labs as required.
2.7. Provide medical oversight and assistance as required to prevent stock-outs, improve delivery of appropriate, quality products to patients and decrease customer complaints.
2.8. Provide overall responsibility for sign out of laboratory results including immunohematology and flow cytometry where required.
2.9. Aid, provide clinical oversight, monitor, report on and recommend interventions for clinical developments  within scope of this role - that may impact on blood requirements, transfusion safety or patient outcomes.
2.10. Actively drive and participate in all aspects of the SANBS educational initiatives for all levels of internal and external stakeholders – including but not limited to registrars programs  on all Transfusion Medicine related matters.
2.11. Design and monitor a system to continuously monitor product and service quality failures and take appropriate corrective action.
2.12. Provide clinical oversight, support and advice for all technical and donor related after hours queries during on call periods.

 

3.1. Have an awareness regarding Cybersecurity and laboratory data integrity.
3.2. Ensure business continuity plans are in place and validated.
3.3. Ensure IPC guidelines are upheld and regularly audited.
3.4. Ensure successful implementation and maintenance of the Standards for the Practice of Blood
Transfusion in South Africa, GMP, GLP as well as adherence to all relevant legislation with regards to all SANBS activities relevant to area of work.
3.5. Ensure successful implementation and maintenance of laboratory accreditation standards such as SANAS 15189.
3.6. Effective participation in national initiatives relating to the setting of standards and policy development.
3.7. Develop protocols and procedures to guide operational implementation and practice in the specialized area of expertise.
3.8. Develop protocols and procedures to define the quality and acceptance criteria for the various blood products and related transfusion services.
3.9. Develop protocols and procedures to ensure the equitable and sustainable supply of high-quality blood and blood products, and optimized patient outcomes.
3.10. Clinical decision making where deviations from internal protocols are required.
3.11. Provide input into technician and technical education programs that will improve SANBS service delivery and enhance the safety of the blood supply.
3.12. Collaborate with relevant stakeholders to ensure SANBS compliance with National Health Act and other applicable legislation in all applicable sites.
3.13. Benchmark best practice and propose standard updates accordingly to LCPBMTM.
3.14. Identify risks on an enterprise and departmental level and develop plans to mitigate and reduce.

 

4.1. Map and identify key stakeholders in the core laboratories environments.
4.2. Ensure Internal and external relationship building and networking to ensure collaboration and build strong cross-functional cohesive teams.
4.3. Represent SANBS in consortiums for the establishment of new tests and services.
4.4. Leverage Information Technology in line with the SANBS digitalisation strategy
4.5. Actively contribute to ensuring that SANBS is considered the centre of excellence in the field of transfusion medicine in South Africa and Africa by training of doctors, presenting research, education of medical professionals, etc.
4.6. Participate in review of content in the communication and education of all clinicians and the SouthAfrican  community through newsletters, pamphlets, website articles, and radio or televisioninterviews as required.
4.7. Collaborate with other divisions in SANBS (e.g. Operations, Marketing, and ICT) as required to synergise integrated outcomes in all matters related to patients and transfusion medicine.
4.8. Provide clinical and medical input on external customer related policies and procedures that may impact on patient safety / outcome.
4.9. Provide appropriate and clinical best-practice support and advice to SANBS staff dealing with external customers or patients/recipients, as well as marketing related queries, complaints and related issues.
4.10. Provide support to external stakeholders as required including meetings with and standardized feedback to all relevant stakeholders as required.
4.11. Educate and motivate all role-players in the health care sector within sphere of responsibility.
4.12. Support and liaise MM: PBM as required in area of expertise.
4.13. Provide appropriate TM and clinical best-practice support / advice to technical staff and medical practitioners (within the post-holders field of competence) on the optimal product selection in the management of complex immuno-haematology cases and other complex

5.1. Create development plans for staff. Conduct performance management and monitor performance on on-going basis through mentoring, coaching, and reviews.
5.2. Mentoring and coaching of junior pathologists in transfusion medicine and cellular therapies.
5.3. Track & encourage individual development by identifying learning and development needs & facilitate attendance of relevant programmes.
5.4. Deal with grievances, conflict and disciplinary issues and take appropriate actions in accordance with SANBS Policy.
5.5. Ensure regular two-way communication with staff matters such as strategy, values, team building, SOPs, policy changes, etc. to ensure understanding.
5.6. Attend meetings and training sessions as required, to remain informed of current field-related developments, to promote knowledge sharing.
5.7. Conduct scheduled meetings with direct reports where applicable.
5.8. Wherever possible develop successors within own team where applicable.

6.1. Participate in cutting edge research in line with best practices in Transfusion Medicine and related fields.
6.2. Communicate the outcome of the research to relevant stakeholders and obtain buy-in to improve our value proposition.
6.3. Maintain personal development plan that leads to continuous development, improvement and expansion on knowledge and skills.
6.4. Establish a portal for innovation that will ensure execution and implementation of viable ideas from employees or stakeholders.
6.5. Engage and participate in national and international working groups’ activities and presentations.
Represent SANBS in national and international working groups’ activities and presentations.
6.6. Research and gather information on new improved technology and equipment.